Update

Due to the current COVID-19 situation, we have had to make the very difficult decision to close the practice for a while. Don’t worry, as Arnie would say “We will be back!”

Bob will endeavour to repair or replace any broken spectacles if they are needed for you to function.

Please call him on 07496259781
(Monday – Friday only 10am – 4pm)

If your vision has suddenly changed or become blurry or you have a painful, red eye then call Bob and he will do his best to direct you to where you will be able to seek help.

We are very sorry for the inconvenience.

We hope you all stay safe and well and look forward to seeing you again in a few weeks.

Bob, Jo, Sara, Laura & Emily

×

Clear Vision Direct

Independent Opticians in Biggleswade

01767 313631
54-56 High Street
Biggleswade, SG18 0LJ
Coronavirus Update

Useful Information

The exam

Your eye examination will be carried out by an Optometrist and will normally take about 30 minutes. They will not only establish whether Spectacles or Contact Lenses are required, but will also assess the health of your eyes. Everybody is different so you will receive a selection of tests depending on your individual requirements. These may include some or all of the following;

History and Symptoms - we will ask several questions about your eyesight and general health.

Spectacle assessment - it is important to bring your spectacles with you so that we can see how well you are seeing with them.

Retinoscopy - an objective assessment of your prescription using a hand held instrument to shine a beam of light across your eyes. This is particularly useful for patients who cannot communicate or small children.

Refraction - using a trial frame, different lens combinations are used to give you the best vision.

Ophthalmoscopy - this is an extremely important test because it is used to assess the health of the eyes. A hand held instrument is used to shine a light through the pupil into the eye.

Tonometry - this test measures the pressure inside the eyes. It usually involves using a machine which puffs a little puff of air into your eye. High intra-ocular pressure can be associated with Glaucoma.

Visual Field Test - this uses a machine to assess your central and peripheral field of vision. It can help detect some neurological problems and Glaucoma.

Many people are entitled to a free NHS sight test. Click to view.

External links

For information on many eye conditions see

www.rnib.org.uk/eyehealth/eyeconditions/Pages/eye_conditions.aspx

For information about NHS sight tests see

www.nhs.uk/NHSEngland/Healthcosts/Pages/Eyecarecosts.aspx

Partially sighted society www.partsight.org.uk

British dyslexia society www.bdadyslexia.org.uk

Macular disease society www.maculardisease.org

Privacy Policy

Your Privacy

At Clear Vision Direct Ltd we are committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service and ensure you are reminded about appointments or anything else relating to your ongoing care. We may change this policy from time to time so please check this page periodically to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Collection of Your Personal Information

In addition to your basic contact information (name, date of birth, telephone numbers and addresses) we will collect other relevant details including current and past health and medication information, your examination results, payment details and lifestyle information. We may also store associated information received from other health care professionals as part of your ongoing care.

How We Use This Information

The information we collect about you is used to ensure we provide you with the best and appropriate products and services. In addition to your ongoing eye care, we will remind you when appointments are due and suggest relevant products or services that we believe would be of interest to you. We use your contact information to respond to queries from you.

Our Policy on Storage, Processing and Retention of Your Information

For the provision and management of our services your data is stored securely in our offices. Any third-party company is only permitted to process your data for the specified purposes and in accordance with our instructions.

How and When We May Share Your Personal Information

When necessary we may disclose your information to other health care professionals including the NHS. We may also pass information to external agencies and organisations including the police for the prevention and detection of fraud and criminal activity. Should any claim be made we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets.

Your Rights With Respect To the Personal Information We Hold

You are entitled to access the personal Information that we hold on you: any such request should be made using our contact details below. If any data we hold is inaccurate this will be corrected promptly on request. In certain circumstances you may request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.

Updating Your Communication Preferences

You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your e-mail, SMS, telephone and postal information. Your personal preferences can be changed at any time by using the link at the end of every e-mail and SMS message we may send or by using our contact details below.

Use of Cookies

Currently we do not make use of cookies on our web site.

Privacy Policy Updates

We reserve our right to make any changes and updates to this privacy policy without giving you notice as and when we do. Our most up to date policy is always available on our website.

Contacting Us

You can reach Clear Vision Direct Ltd by E-mail: info@clearvisiondirect.co.uk

Telephone: 01767 313631

Post: 54/56 High Street, Biggleswade, Bedfordshire, SG18 0LJ.

Last updated: 24th May 2019